Investigating - Dear customer / partner,
We are currently experiencing a service incident. Our team is investigating the root cause and working to restore the system to normal operation.
Affected services: OCM
RCS
Whatsapp
Viber
Email channel
Voice
Web Experience
SMS Platform
[IF YOU ARE CHOOSING SOMETHING WITH SMS MAKE SURE THIS IS NOT AN OPERATOR ISSUE! THIS IS NOT THE TEMPLATE FOR THAT]
Impact: [SPECIFY THE IMPACT]
We will share an update as soon as new information becomes available.
We apologize for any inconvenience this may cause.
Cher(e) client(e) / partenaire,
Nous vous informons qu'un incident est actuellement en cours sur notre système. Notre équipe technique intervient en urgence pour en identifier la cause et rétablir un fonctionnement normal dans les meilleurs délais.
Services impactés:
[CHOISISSEZ CELUI QUI EST PERTINENT, SUPPRIMEZ LE RESTE AINSI QUE CETTE LIGNE] :
OCP
Modèles de campagnes OCP
Campagnes OCP
Recherche OCP
Authentification OCP
Admin OCP
Modèles de messages (MTD)
RCS
WhatsApp
Viber
Canal e-mail
Voix
Expérience Web
MYLINKFR
[SI VOUS CHOISISSEZ QUELQUE CHOSE AVEC SMS, ASSUREZ-VOUS QUE CE N’EST PAS UN PROBLÈME D’OPÉRATEUR ! CE N’EST PAS LE MODÈLE POUR CELA]
Impact : [PRÉCISER L’IMPACT]
Nous vous tiendrons informé(e) régulièrement de l'évolution de la situation.
Nous nous excusons pour la gêne occasionnée.
Dec 03, 2025 - 10:36 UTC
We are currently experiencing a service incident. Our team is investigating the root cause and working to restore the system to normal operation.
Affected services: OCM
RCS
Viber
Email channel
Voice
Web Experience
SMS Platform
[IF YOU ARE CHOOSING SOMETHING WITH SMS MAKE SURE THIS IS NOT AN OPERATOR ISSUE! THIS IS NOT THE TEMPLATE FOR THAT]
Impact: [SPECIFY THE IMPACT]
We will share an update as soon as new information becomes available.
We apologize for any inconvenience this may cause.
Cher(e) client(e) / partenaire,
Nous vous informons qu'un incident est actuellement en cours sur notre système. Notre équipe technique intervient en urgence pour en identifier la cause et rétablir un fonctionnement normal dans les meilleurs délais.
Services impactés:
[CHOISISSEZ CELUI QUI EST PERTINENT, SUPPRIMEZ LE RESTE AINSI QUE CETTE LIGNE] :
OCP
Modèles de campagnes OCP
Campagnes OCP
Recherche OCP
Authentification OCP
Admin OCP
Modèles de messages (MTD)
RCS
Viber
Canal e-mail
Voix
Expérience Web
MYLINKFR
[SI VOUS CHOISISSEZ QUELQUE CHOSE AVEC SMS, ASSUREZ-VOUS QUE CE N’EST PAS UN PROBLÈME D’OPÉRATEUR ! CE N’EST PAS LE MODÈLE POUR CELA]
Impact : [PRÉCISER L’IMPACT]
Nous vous tiendrons informé(e) régulièrement de l'évolution de la situation.
Nous nous excusons pour la gêne occasionnée.
Dec 03, 2025 - 10:36 UTC
Investigating - We are currently investigating this issue.
Oct 15, 2025 - 14:43 UTC
Oct 15, 2025 - 14:43 UTC
Monitoring - Dear Customer / Partner
We would like to notify you about a planned maintenance on the:
OCP Search
Start Date & Time: 2025-10-25 02:20 CET/CEST
End Date & Time: 2025-10-25 02:30 CET/CEST
Impact:
During the maintenance window you may experience up to 10 minutes of downtime on the service.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Oct 07, 2025 - 13:34 UTC
We would like to notify you about a planned maintenance on the:
OCP Search
Start Date & Time: 2025-10-25 02:20 CET/CEST
End Date & Time: 2025-10-25 02:30 CET/CEST
Impact:
During the maintenance window you may experience up to 10 minutes of downtime on the service.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Oct 07, 2025 - 13:34 UTC
Identified - Dear valued Customer/ Partner,
We're informing you about an unscheduled system disruption. Our team is currently investigating the root cause and working to restore normal functionality.
Affected services:
OCP Templates
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
Oct 07, 2025 - 12:55 UTC
We're informing you about an unscheduled system disruption. Our team is currently investigating the root cause and working to restore normal functionality.
Affected services:
OCP Templates
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
Oct 07, 2025 - 12:55 UTC
Investigating - We are currently investigating this issue.
Oct 06, 2025 - 14:38 UTC
Oct 06, 2025 - 14:38 UTC
Investigating - We are currently investigating this issue.
Oct 06, 2025 - 14:28 UTC
Oct 06, 2025 - 14:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 2025 - 13:44 UTC
Aug 19, 2025 - 13:44 UTC
Investigating - We are currently investigating this issue.
Aug 18, 2025 - 07:13 UTC
Aug 18, 2025 - 07:13 UTC
Investigating - We are currently investigating this issue.
Aug 18, 2025 - 07:12 UTC
Aug 18, 2025 - 07:12 UTC
Update - We are continuing to monitor for any further issues.
Aug 20, 2025 - 09:29 UTC
Aug 20, 2025 - 09:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 06, 2025 - 14:39 UTC
Aug 06, 2025 - 14:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 06, 2025 - 13:45 UTC
Aug 06, 2025 - 13:45 UTC
Investigating - Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Impact: Customers may experience [state the impact].
We plan to send you an update within the next 2 hours or when new information is available.
We apologize for the inconvenience caused.
Aug 01, 2025 - 13:19 UTC
We would like to notify you about an unscheduled system disturbance.
Impact: Customers may experience [state the impact].
We plan to send you an update within the next 2 hours or when new information is available.
We apologize for the inconvenience caused.
Aug 01, 2025 - 13:19 UTC
Operators - Link Countries
Degraded Performance
Belgium
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
French West Indies
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Luxembourg
Operational
Netherlands
Operational
Norway
Operational
Poland
Operational
Portugal
Operational
Reunion
Operational
Spain
Degraded Performance
Sweden
Operational
Switzerland
Operational
United Kingdom (direct connections)
Operational
Operators - rest of the world
Operational
Americas
Operational
Asia
Operational
Europe
Operational
Oceania (indirect connections)
Operational
Omnichannel (OC Suite)
Degraded Performance
OCP
Operational
OCM
Degraded Performance
Message Template Designer (MTD)
Operational
RCS
Operational
WhatsApp
Operational
Viber
Operational
Email Channel
Operational
Voice
Operational
Web Experience
Operational
LINK Mobility France
Operational
SMS platform
Operational
MyLINKFR
Operational
Test comp
Operational
RCS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[2054-08-15] Example of Scheduled Maintenance Dec 16, 2026 13:20-14:20 UTC
Dear Customer / Partner,
We would like to inform you of a planned maintenance window for the MyLINK 2.0 platform.
Start Date & Time: 15 August 2054, 18:00 CEST
End Date & Time: 15 August 2054, 19:00 CEST
Expected Impact:
There may be a slight delay (up to 5 minutes) in delivery reports for MO (Mobile Originated) messages. Please note that SMS traffic—including both MO and MT (Mobile Terminated) messages—will not be affected.
We apologize for any inconvenience this may cause.
If you have any questions or require further assistance, please do not hesitate to contact our support team.
Posted on Jul 24, 2025 - 09:55 CEST
Posted on Aug 01, 2025 - 13:21 UTC
We would like to inform you of a planned maintenance window for the MyLINK 2.0 platform.
Start Date & Time: 15 August 2054, 18:00 CEST
End Date & Time: 15 August 2054, 19:00 CEST
Expected Impact:
There may be a slight delay (up to 5 minutes) in delivery reports for MO (Mobile Originated) messages. Please note that SMS traffic—including both MO and MT (Mobile Terminated) messages—will not be affected.
We apologize for any inconvenience this may cause.
If you have any questions or require further assistance, please do not hesitate to contact our support team.
Posted on Jul 24, 2025 - 09:55 CEST
Posted on Aug 01, 2025 - 13:21 UTC